Advance Payment and Cancellation Policies

Wonderfulday allows providers to choose between different advance payment and cancellation policies. The policy is presented with each individual provider and must be accepted at booking.
  • You can always cancel your booking within 48 hours and receive a full refund, but always no later than 7 days before the booking.
  • After 48 hours, the cancellation policy specified at the time of booking will apply.
  • Cancellations can be made via the platform or by contacting Wonderfulday.
  • The cancellation policy can be waived in certain cases with mitigating circumstances or in the event of a breach of Wonderfulday's terms of service.
  • If you have questions about the cancellation policy, it is recommended that you first consult with the provider or Wonderfulday prior to your booking.

Super flexible

48 hours after booking
1 week before
Same day
Date for booking Delivery date

48 hours after booking

Full refund of the entire amount upon cancellation no later than 48 hours after booking.

1 week before

For a refund of the installment 2, cancellation must be made at least 7 days before the event date.

Example: If the event date is December 1, 4:00 PM, the cancellation must be made before November 24, 4:00 PM

Same day

If cancellation occurs less than 7 full days before the event date, the amount will not be refunded.

You can contact the provider or Wonderfulday if you have questions about the cancellation policy.

Flexible

48 hours after booking
3 weeks before
Same day
Date for booking Delivery date

48 hours after booking

Full refund of the entire amount upon cancellation no later than 48 hours after booking.

3 weeks before

For a refund of the installment 2, cancellation must be made at least 21 days before the event date.

Example: If the event date is December 1, 4:00 PM, the cancellation must be made before November 10, 4:00 PM

Same day

If cancellation occurs less than 21 full days before the event date, the amount will not be refunded.

You can contact the provider or Wonderfulday if you have questions about the cancellation policy.

Moderate

48 hours after booking
6 weeks before
Same day
Date for booking Delivery date

48 hours after booking

Full refund of the entire amount upon cancellation no later than 48 hours after booking.

6 weeks before

For a refund of the installment 2, cancellation must be made at least 42 days before the event date.

Example: If the event date is December 1, 4:00 PM, the cancellation must be made before October 20, 4:00 PM

Same day

If cancellation occurs less than 42 full days before the event date, the amount will not be refunded.

You can contact the provider or Wonderfulday if you have questions about the cancellation policy.

Strict

48 hours after booking
12 weeks before
Same day
Date for booking Delivery date

48 hours after booking

Full refund of the entire amount upon cancellation no later than 48 hours after booking.

12 weeks before

For a refund of the installment 2, cancellation must be made at least 84 days before the event date.

Example: If the event date is December 1, 4:00 PM, the cancellation must be made before September 8, 4:00 PM

Same day

If cancellation occurs less than 84 full days before the event date, the amount will not be refunded.

You can contact the provider or Wonderfulday if you have questions about the cancellation policy.

Long-term

48 hours after booking
24 weeks before
Same day
Date for booking Delivery date

48 hours after booking

Full refund of the entire amount upon cancellation no later than 48 hours after booking.

24 weeks before

For a refund of the installment 2, cancellation must be made at least 168 days before the event date.

Example: If the event date is December 1, 4:00 PM, the cancellation must be made before June 16, 4:00 PM

Same day

If cancellation occurs less than 168 full days before the event date, the amount will not be refunded.

You can contact the provider or Wonderfulday if you have questions about the cancellation policy.

Super strict

48 hours after booking
Same day
Date for booking Delivery date

48 hours after booking

Full refund of the entire amount upon cancellation no later than 48 hours after booking.

Same day

After 48 hours, it is no longer possible to cancel your booking.

You can contact the provider or Wonderfulday if you have questions about the cancellation policy.
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